Quality Policy

For Pharmilab, a provider of regulatory affairs consultancy and analytical control services, Quality is regarded as an integral and core part of the development of our business project. It plays a key role in our ongoing learning in management and in our relationship with society, our partners, and especially our clients – to whom we dedicate the results of our work and whose satisfaction guides all our actions.

Thus, Pharmilab is committed to:

Satisfy your customers

Pharmilab’s organisational structure, its culture and values, its management system, and the skills of its employees are all aimed at ensuring that we are seen by our clients as an effective partner in meeting their needs. We always strive to provide close, attentive support, fostering a stable and long-lasting relationship.

Guide for Results

With an awareness of legal and regulatory requirements, Pharmilab maintains a clear policy of results orientation, as results are understood to be the best expression of success. The result reflects our performance and ensures the sustained survival of our business venture.

Ensure Impartiality

Pharmilab’s structure, as well as all its employees, are focused on achieving results impartially.

Promote Quality and Continuous Improvement

We actively raise awareness among all our employees about the importance of Quality Management in shaping our future and, in particular, about everyone’s responsibility in improving and evolving the internal system based on regulatory requirements. Our aim is to ensure the current and future needs and expectations of our customers, as well as the sustainability of the business.

Provide Excellent Service

By adequately identifying the needs of our customers and the global market in which we operate, and by regularly evaluating the performance of our management system in accordance with legal requirements, we carry out our activities in order to achieve our strategic objectives and continuously increase the competitiveness and effectiveness of our business venture.